Policies & Payments

Payment is due at the time services are rendered. If you have any special considerations regarding payment, please discuss this with the receptionist prior to seeing the doctor. We accept a variety of payment options, including cash, Visa, Mastercard, Discover, American Express, and CareCredit.

   

CareCredit

CareCredit is a personal line of credit for healthcare, both human and veterinary, that works like a credit card. To apply, click here for the CareCredit Online Credit Application or call their 24/7 phone number at 1-800-365-8295.

Scratchpay

ScratchPay offers financing options ranging from $200 - $10,000. Visit scratchpay.com or text PAY to 213-296-0817 to apply.

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No-Show/No-Call/Cancellation Policy

Due to the demand for veterinary care, and in order to provide the best care for our patients, we will be implementing a no-call or no-show fee starting January 1, 2025. The cost will be the cost of your exam $68.

While we do understand that emergencies occur, we kindly ask that you give 24-hour notice of cancellation of your appointment.